You can also book an additional seat – cargo seat which gives you an extra 80kg of luggage. Please email real tonga for details
If you are staying awhile and you would like a cheaper excess option and are happy for your excess bags/luggage to be sent on a later flight the next day or the day after you can send your excess as CARGO for $3TOP per kg. Please note there will be a transfer fee charged for Fanifo Lofa to collect your bags from the airport on those days if you decide to send your excess as cargo.
Accommodation Bookings – Bookings are confirmed with a 20% non-refundable deposit and the balance is due and non-refundable 90-days prior to tour date. Your accommodation dates will be confirmed once you pay a deposit for your accommodation.
Whale Swim Bookings – Bookings are confirmed with a 50% non-refundable deposit and the balance is due and non-refundable 90 days prior to tour date.
Group Accommodation Bookings – Groups may be subject to special terms and conditions, specified at the time of booking.
POLICIES
– We accept bookings for usually a minimum of 7 nights. Fewer nights may be approved by request.
– Check in and checkout times will vary.
– Guests should notify us of any and all food allergies or dietary requirements at the time of booking.
– Guests should notify us of their flight and/or alternate accommodation itineraries once booked
– Prices are subject to change until the booking is confirmed by receipted deposit payment.
BOOKING AND PAYMENT POLICIES
– A non-refundable and non-transferable 20% deposit of the accommodation is due to confirm the booking.
– Deposits can be paid to our bank account, Visa or MasterCard in TOP (5% fee) and International Bank Wire Transfer. Please note that Guests must cover all fees associated with transfer.
– Accommodation & Whale Swim balance is payable and non-refundable 90- days prior to check in.
– Timely payments are the Guest’s responsibility. Reservations not adhering to policy will be canceled without notice or refund.
– Any incidental charges incurred during Guest’s stay can be paid by bank transfer, cash any currency and credit card (5% fee)
– By confirming Terms, you agree to hold harmless and waive all claims of liability to Fanifo Lofa Ltd and all of the shareholders, employees and associates.
– By paying your deposit and confirming your booking, you are confirming all Terms.
CANCELLATION POLICY
– Accommodation cancellations more than 91 days prior to check in forfeit the 20% deposit
– Accommodation cancellations 90 or fewer days of check in and no-shows forfeit 100% of the invoice.
– Whale Swim deposits and full payments are non refundable at any time.
– Cancellation policy applies to situations beyond your/our control, including but not limited to ill health, inclement weather, airline strikes, flight cancellations/delays, etc.
– Bookings may be transferred, minus the 20% booking deposit.
– Groups are subject to special terms and conditions, specified at the time of booking.
– All cancellations must be notified in writing by email.
– By confirming Terms, you agree to hold harmless and waive all claims of liability to Fanifo Lofa Ltd and all of it’s shareholders, employees and associates.
– By paying your deposit and confirming your booking, you are confirming all Terms.
– Fanifo Lofa Ltd is not responsible for any changed travel plans, scheduled flight, ferry or any third party transportation cancellations. Travel accident and cancellation insurance is highly recommended.